EZRA's Human Edge in Tech report analyzes 35,000 coaching goals from technology leaders to uncover the leadership gap holding organizations back. Discover the human skills in tech that matter most, the challenges shaping AI and leadership development, and how human coaching drives measurable business outcomes.
What this report covers
The leadership crisis
Explore how leadership development in tech is breaking down as organizations flatten structures, accelerate AI adoption, and promote leaders faster, creating a widening readiness gap.
The data
Delve into what 35,000 coaching goals reveal, benchmarked against 460,000 engagements - about the forces reshaping leadership development in tech and where organizations may be underinvesting.
The proof
See how coaching translates into impact through coaching ROI data and Microsoft results, showing measurable behavior change, stronger performance, and clear links between a human approach to leadership development in tech and business outcomes.
Key findings
22%
of engineering leaders reached critical burnout levels in 2025.
31%
improvement in Articulating Ambition, helping leaders provide direction and career clarity during periods of uncertainty.
670%
independently verified ROI achieved through Microsoft's coaching program, providing one of the strongest examples of executive coaching ROI available today.
Who this report is for
The Human Edge in Tech is designed for Senior L&D Managers, HR Business Partners, VP People leaders, and talent decision-makers responsible for leadership development in tech organizations.
Whether you’re navigating organizational change, accelerating AI adoption, or building future leadership capability, the report provides data-backed insights to inform your approach.
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About the data
The report is based on EZRA's analysis of more than 35,000 coaching goals from leaders working across the technology sector, benchmarked against over 460,000 coaching engagements globally.
This proprietary dataset provides a unique view into the leadership challenges facing technology organizations today, the human skills in tech leaders need most, and the measurable impact coaching can have on leadership effectiveness.
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Access the full report to explore the data, findings, and recommendations.
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Why human coaching works
Most development approaches build awareness. Human coaching drives behavior change.
Builds psychological safety: Leaders need a trusted environment to challenge assumptions, test new behaviors, and receive honest feedback. Human coaching creates the psychological safety required for meaningful growth and sustained performance.
Sustains behavioral change: Leadership capability develops through consistent practice over time. Coaching enables reflection, accountability, and real-world application in a way traditional interventions rarely achieve.
Delivers measurable impact: As organizations rethink AI and leadership development strategies, coaching remains one of the most effective ways to build the human skills in tech that drive performance, resilience, influence, communication, and change leadership.
Recognized by the International Coaching Federation and awarded a Guinness World Records title, Microsoft's program remains one of the strongest examples of executive coaching ROI and coaching ROI data available today. Want to understand what coaching could deliver for your organization?
The leadership conditions that once developed tech talent have been structurally removed. Here is what the data says about what that costs — and what fixes it.
What does coaching ROI look like in the tech industry?
Coaching ROI can be measured through outcomes such as retention, productivity, leadership effectiveness, employee engagement, and internal mobility. Microsoft's coaching program achieved an independently verified 670% ROI while also reducing attrition by 30%.